FAQ

Here are answers to some common Galaxy Tees questions.

What do you sell?

Galaxy Tees sells printed T-shirts, hoodies, sweatshirts and personalised gift designs. Many items are made to order and printed in the UK.

Are your products personalised?

Some products can be personalised with names, numbers, years or custom text. If personalisation is available, the product page will show the options before checkout.

How do I enter personalisation details?

Enter the details exactly as you want them printed. Please check spelling, names, numbers and years carefully before placing your order, as personalised items are printed using the information you provide.

Can I change my personalisation after ordering?

Contact us as quickly as possible. If your order has not yet been printed, we may be able to help. Once an item has gone into production, changes may not be possible.

Where are your products printed?

Our products are printed in the UK.

How long does delivery take?

Delivery options and estimated delivery times are shown at checkout. Most items are printed to order, so please allow time for production as well as delivery.

Can I return an item?

Non-personalised items may be returned if they are unworn, unused, unwashed and in their original condition. Personalised or custom-made items cannot usually be returned unless they arrive faulty, damaged or incorrect.

What should I do if my order is faulty or incorrect?

Please contact us with your order number and clear photos of the issue. We will review the problem and arrange a suitable solution where appropriate.

Do you sell gifts for birthdays and family occasions?

Yes. We sell birthday T-shirts, personalised gifts, dad and grandad designs, kids T-shirts, hobby gifts and funny slogan designs.

How do I contact Galaxy Tees?

Use the contact page on our website and include your order number if your message is about an existing order.